Connect ChatGPT or Claude to Sendvio to analyze your data, develop strategies, and create or improve campaigns, automations, popups and more—all from a conversation.
Real work in your Sendvio account. The same complete toolkit through either assistant. You confirm every action.
Help me bring back customers who haven’t ordered in 90 days. Review our results and build a multilingual email and SMS journey.
Let’s build on your customer data and previous campaigns. I’ll work through each step with your confirmation.
1Review customers and campaign results
2Develop the audience, offer and sequence
3Create the segment and multilingual workflow
4Refine the content and prepare activation
Your goal → Your data → Work in Sendvio
What is Sendvio MCP?
It connects the AI assistant you use to the data and tools in your Sendvio account. Ask a question, develop an idea or request a change in plain language. Your assistant can retrieve information and perform the work in Sendvio through that connection.
FROM A QUESTION TO COMPLETED WORK
Turn a request into marketing work in Sendvio.
Start with a goal, explore the details and ask for changes. These examples show how a conversation can become work in your account.
YOUR CONVERSATION
Turn customer insights into a win-back journey.
Find customers who have not purchased in 90 days. Review how our previous win-back campaigns performed.
Help me develop an offer and create an email and SMS workflow with the language versions this audience needs.
Make the first message more personal and add a reminder only for customers who have not ordered.
THE SENDVIO TOOLKIT, CONNECTED
Manage your Sendvio tools through ChatGPT or Claude.
Work across your marketing with the same Sendvio tools in ChatGPT and Claude. Start something new or pick up where your team left off.
01
Campaigns & messages
Create, edit and schedule email and SMS campaigns. Refine subject lines, offers, content and language versions, then confirm the sending action.
Try a prompt
Create a campaign for our weekend offer. Use our brand style, prepare the language versions our audience needs and save it for review.
02
Automations & journeys
Build complete workflows with triggers, delays, conditions and messages. Inspect an existing journey, change its logic or content, and confirm activation.
Try a prompt
Review our welcome automation. Suggest a better sequence, rewrite the messages and show me the changes before activation.
03
Customer data & audiences
Retrieve customer information, explore purchase and engagement data, and create or update segments for the strategy you want to run.
Try a prompt
Find repeat buyers who have not purchased in 90 days. Show me the segment rules and help me plan a relevant follow-up.
04
Reporting & strategy
Compare campaign and automation results, investigate changes and develop your next strategy using the data in your Sendvio account.
Try a prompt
Compare our last two months of campaigns. Summarize the strongest results, flag weaker performance and recommend what to test next.
05
Forms, popups & widgets
Create and refine signup experiences from a brief. Adjust messaging, design and language versions to match your brand and audience.
Try a prompt
Create a popup that asks shoppers about their interests. Match our brand and prepare multilingual versions for review.
06
Images & creative
Generate images and develop campaign creative in the same conversation. Refine your visual direction and adapt the message to your products and offer.
Try a prompt
Create a campaign image for our seasonal collection. Keep it consistent with our brand and suggest matching email copy.
07
Discounts & offers
Retrieve, create and manage discount codes. Review offer details and coordinate incentives across campaigns and customer journeys.
Try a prompt
Review our discount codes. Help me prepare a returning-customer offer with a clear expiry date and usage limits.
08
Reviews & follow-ups
Work with customer reviews, review widgets and automated requests. Build or refine the messages that ask for feedback after a purchase.
Try a prompt
Create a post-purchase review request and a reminder for customers who have not responded. Prepare the messages in our customers’ languages.
MULTILINGUAL, THROUGHOUT YOUR MARKETING
Create multilingual campaigns from your AI assistant.
Create and edit multilingual email and SMS campaigns, automations, popups and other Sendvio messages in up to 35 languages.
Ask for language versions together, then refine any version without rebuilding the entire campaign or journey. Keep your brand, offer and customer experience consistent from one message to the next.
Up to 35 languagesCreate together. Refine individually. Manage in Sendvio.
YOUR DIRECTION. CONNECTED EXECUTION.
From insight to action, with you in control.
Develop the strategy with your assistant and use Sendvio’s tools to put it into practice. You set the goal, review the work and confirm every MCP action.
01 / UNDERSTAND
Work from your account.
Ask for campaign results, customer data or the details of an existing workflow. Use that context to decide what deserves attention.
02 / CREATE & REFINE
Make the work yours.
Request new content or changes to what already exists. Adjust the audience, wording, design, offer or workflow to fit your goal.
03 / CONFIRM & EXECUTE
Choose what happens next.
Confirm the action through ChatGPT or Claude. This includes creating and updating work, scheduling campaigns and activating automations.
GET STARTED WITH SENDVIO MCP
Connect ChatGPT or Claude to Sendvio.
Connect Sendvio to ChatGPT or Claude and use the same complete marketing toolkit through either one.
MCP access is included in the Email and Email + SMS plans. Compare plans.
Connect your assistant.
Use Sendvio’s connection instructions for ChatGPT or Claude. Our team can help you get set up.
Bring a question or a goal.
Ask to review recent campaigns, improve an automation or build a customer journey. Follow up naturally and confirm each action as you go.
A FEW THINGS WORTH KNOWING
Sendvio MCP, explained simply.
What does MCP mean?
MCP stands for Model Context Protocol. For your team, it means ChatGPT or Claude can connect to Sendvio’s tools and account data so you can get information and carry out marketing tasks through a conversation.
Can I create and edit work, or only view reports?
You can retrieve data, develop strategies, create new work and edit existing content and workflows. Sendvio MCP connects campaigns, automations, forms, images, audiences, discounts, reviews and more.
Do ChatGPT and Claude have the same capabilities?
Yes. Both assistants access the same complete set of Sendvio MCP tools. Choose the assistant you prefer for your marketing work.
Can I schedule campaigns and activate automations?
Yes. Sendvio MCP supports scheduling campaigns and activating automations through your assistant. You confirm every action in ChatGPT or Claude, including sending and activation actions.
Can I work in multiple languages?
Yes. Create and edit language versions for campaigns, automations, popups and other messages, with support for up to 35 languages. Manage those versions together in Sendvio.
Where does the work live?
The campaigns, workflows and other items you create or update live in your Sendvio account. Your team can continue reviewing and editing them in Sendvio.
Which Sendvio plans include MCP?
Sendvio MCP is included in Email and Email + SMS plans. Sendvio AI and Shopify Sidekick creation are also available on Free using its included AI credits. Compare AI features by plan.
CONNECT YOUR AI ASSISTANT
Put your Sendvio tools to work in the conversation.
Analyze. Create. Refine. Execute—with your confirmation.