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Compare Sendvio plans and features. Find the capacity your business needs, with tools for the full customer journey. Compare sending allowances, AI access, storefront tools and support.
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Plan allowancesThe capacity included in your selected plan. 6 features Plan allowances by plan Feature Free Email Email + SMS Email contacts Importing or storing contacts does not increase your billable contact count. A contact is counted when selected to receive a campaign or when they meet the conditions that trigger an automation.
250 500 500 Emails per month Paid email allowances follow the selected contact tier.
500 5,000 5,000 AI credits Free includes 2,000 credits. Paid plans include monthly credits and optional upgrades.
2,000 3,000 /month 3,000 /month Additional AI credits Paid plans can add AI credits using the selector above.
— Not included Up to 200,000 Up to 200,000 SMS credits Select SMS credits from $3 to $400 per month above.
— Not included — Not included $3 /month Total stored list size Sending allowances are separate from your total stored list size.
No restriction No restriction No restriction
Email & automationCreate campaigns and connect your customer journeys. 10 features Email & automation by plan Feature Free Email Email + SMS Email campaigns Build and send email marketing campaigns. Explore this feature
Included Included Included Email marketing automation Set up automated email journeys for your Shopify customers. Explore this feature
Included Included Included Multilingual campaigns, automations & popups Use multiple language versions across campaigns, automations, popups and other Sendvio messages, with support for 35 languages. Explore this feature
Included Included Included Templates in 35 languages Start with ready-made templates in 35 languages. Explore this feature
Included Included Included Shopify Flow integration Connect Sendvio to workflows in Shopify Flow. Explore this feature
Included Included Included Canva & Shopify media connection Reuse Canva designs and exchange media with your Shopify store. Explore this feature
Included Included Included Reusable templates & HTML blocks Reuse designs and work with HTML blocks and email-safe fonts. Explore this feature
Included Included Included Real-customer previews Preview personalized emails with real customer data. Explore this feature
Included Included Included Individual send-time optimization Optimize delivery timing for individual customers. Explore this feature
Included Included Included Resend to non-openers Follow up with recipients who have not opened your campaign. Explore this feature
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AI & connected assistantsBring your marketing tools into Claude and ChatGPT. 12 features AI & connected assistants by plan Feature Free Email Email + SMS Sendvio AI campaign, automation & popup creation Create multilingual campaigns, automations and popup forms from a prompt, then edit them in Sendvio. Uses your plan’s AI credits. Explore this feature
Included Included Included Shopify Sidekick Use Sidekick in your Shopify workflow with Sendvio. Available on all plans. Explore this feature
Included Included Included AI image generation Generate images with AI using the credits available on your plan. Explore this feature
Included Included Included Sendvio MCP Connect supported AI assistants to Sendvio tools. Every action requires your confirmation. Explore this feature
— Not included Included Included Connect Claude Claude has access to the same complete set of Sendvio tools as ChatGPT. Explore this feature
— Not included Included Included Connect ChatGPT ChatGPT has access to the same complete set of Sendvio tools as Claude. Explore this feature
— Not included Included Included Create & edit through MCP Create and edit multilingual email campaigns and automations, with your confirmation. Explore this feature
— Not included Included Included Generate images through MCP Generate images from your connected assistant, with your confirmation. Explore this feature
— Not included Included Included Manage discounts through MCP Manage Shopify discounts through your connected assistant, with your confirmation. Explore this feature
— Not included Included Included Segment customers through MCP Build customer segments through your connected assistant, with your confirmation. Explore this feature
— Not included Included Included Query results through MCP Ask about campaign results and discount data. Every action requires confirmation. Explore this feature
— Not included Included Included Schedule & activate sends through MCP Schedule or activate sends only after you confirm the action. Explore this feature
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Audience, discounts & insightsUse your store data to personalize and measure your marketing. 7 features Audience, discounts & insights by plan Feature Free Email Email + SMS Customer segmentation Segment customers using Shopify and Sendvio data. Explore this feature
Included Included Included Shopify & Sendvio personalization Personalize messages with your store and customer data. Explore this feature
Included Included Included Bulk discount codes & imports Create unique codes in bulk, import codes, add prefixes and sync with Shopify. Explore this feature
Included Included Included Discount eligibility & expiry checks Check expiry, usage limits and eligibility before using discounts. Explore this feature
Included Included Included Consistent coupons across journeys Keep the same coupon through a sequence and apply it from email links. Explore this feature
Included Included Included Discount revenue & redemption reporting Measure revenue, redemptions and order value by batch, campaign, channel or department. Explore this feature
Included Included Included Configurable attribution windows Choose the attribution window used to measure results. Explore this feature
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Deliverability & sender protectionCheck your audience and sending setup before sending. 6 features Deliverability & sender protection by plan Feature Free Email Email + SMS Pre-send email verification Validate email addresses before sending. Invalid addresses are marked in your database. Explore this feature
Included Included Included Pre-send deliverability checks Check sending configuration to help protect your sender reputation. Explore this feature
Included Included Included Sender reputation monitoring Monitor your sender reputation on paid plans. Explore this feature
— Not included Included Included Authentication alignment checks Check sender alignment before campaigns and automations, including duplicate DMARC and combined SPF guidance. Explore this feature
Included Included Included Automated warming & rewarming Adapt sending volume automatically to support sender reputation. Explore this feature
Included Included Included Email content checks Identify overly long emails and split oversized images into sections up to 300px high. Explore this feature
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Forms, widgets & reviewsCapture subscribers and build trust in your store. 14 features Forms, widgets & reviews by plan Feature Free Email Email + SMS Signup forms & popups Collect subscribers with multilingual signup forms and popups. Explore this feature
Included Included Included Popup views View allowance for your signup popups. Explore this feature
1,000 Unlimited Unlimited Widget views Free includes 1,000 widget views. Paid plans include unlimited WhatsApp button views; see the individual widget allowances below. Explore this feature
1,000 See widget limits See widget limits Advanced widget options Paid plans include advanced configuration options for widgets. Explore this feature
— Not included Included Included WhatsApp button views A storefront WhatsApp button connects visitors to your business. Explore this feature
Within widget allowance Unlimited Unlimited Reviews widget Display product reviews on your Shopify store. Explore this feature
Included Included Included Published reviews The number of reviews you can publish. Explore this feature
50 Unlimited Unlimited Back-in-stock widget Let customers request notifications when products return to stock. Explore this feature
Included Included Included Form metafields & customer tags Map form submissions to Shopify metafields and customer tags. Explore this feature
Included Included Included 30 popup fonts Customize popup typography with 30 available fonts. Explore this feature
Included Included Included Review imports Import reviews from other platforms into Sendvio. Publication remains subject to your plan’s review allowance. Explore this feature
Included Included Included Product & video reviews Collect product and video reviews for your Shopify store. Explore this feature
Included Included Included Review requests & follow-ups Automate requests, confirmations, thank-you messages and follow-ups. Explore this feature
Included Included Included Review publishing rules & notifications Set publication conditions and merchant notifications. Explore this feature
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SMSAdd text messages to your marketing. 5 features SMS by plan Feature Free Email Email + SMS SMS campaigns Create SMS marketing campaigns with Email + SMS. Explore this feature
— Not included — Not included Included SMS automations Include SMS in automated customer journeys. Explore this feature
— Not included — Not included Included Transactional SMS Send transactional text messages with Email + SMS. Explore this feature
— Not included — Not included Included Dedicated US toll-free number Email + SMS includes a dedicated US toll-free SMS number. Explore this feature
— Not included — Not included Included Pre-send phone validation Identify mobile and landline numbers before SMS sending. Invalid numbers are marked in your database. Explore this feature
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Support & migrationGet help from the Sendvio team. 3 features Support & migration by plan Feature Free Email Email + SMS Chat, email & phone support Reach our team through chat, email or phone. Explore this feature
Included Included Included Priority support Paid plans include priority support. Explore this feature
— Not included Included Included Migration support Get help moving your marketing to Sendvio. Explore this feature
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Allowances reflect your selections above. AI actions through Claude and ChatGPT always require your confirmation.
